Mukund Srinath (left on photo) and Pranav Venkit (right). In their paper The Sentiment Problem: A Critical Survey towards Deconstructing Sentiment Analysis, Pranav Venkit and Mukund Srinath, and co-authors Sanjana Gautam, Saranya Venkatraman, Vipul Gupta, Rebecca J. Passonneau and Shomir Wilson, present a review of the sociotechnical aspects of sentiment analysis. In this interview, Pranav and Mukund tell us more about sentiment analysis, how they went about surveying the literature, and recommendations for researchers in the field. Sentiment analysis, often referred to as opinion mining, is a branch of natural language processing (NLP) that focuses on determining and extracting the emotional tone or sentiment expressed in text data, such as reviews, social media posts, or any written content. This is the cumulative brief definition that is most commonly used in NLP.

We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become an integral component of diverse sociotechnical systems, exerting influence on both social and technical users. By delving into sociological and technological literature on sentiment, we unveil distinct conceptualizations of this term in domains such as finance, government, and medicine. Our study exposes a lack of explicit definitions and frameworks for characterizing sentiment, resulting in potential challenges and biases. To tackle this issue, we propose an ethics sheet encompassing critical inquiries to guide practitioners in ensuring equitable utilization of SA. Our findings underscore the significance of adopting an interdisciplinary approach to defining sentiment in SA and offer a pragmatic solution for its implementation.